Privacy Policy

At Devlok Dwellings, accessible from C.V. Raman Marg, Delhi, our main priority is the privacy of our residents and visitors. This Privacy Policy document contains types of information that is collected and recorded by Devlok Dwellings and how we use it to enhance your community living experience.

1. Information We Collect

To provide high-quality community management services, we may collect several types of information from and about users of our resources, including:

• Identity Data: Full name, unit number, and resident status.
• Contact Data: Email address, mobile phone number, and emergency contact details.
• Unit Information: Maintenance records, parking permits, and amenity bookings.
• Technical Data: IP address and usage patterns on our community portal.

2. How We Use Your Information

We use the data we collect in various ways, including to:

• Provide, operate, and maintain our Homeowner Resource Hub.
• Notify you about community updates, events, and maintenance schedules.
• Communicate regarding your account or requests for service.
• Facilitate the local vendor directory connections you request.
• Detect and prevent fraud or security breaches within the community portal.

3. Data Protection & Security

Devlok Dwellings implements robust security measures to protect your personal information. We use encrypted databases and secure communication protocols (SSL) to ensure that your phone numbers, emails, and home details remain private and are only accessible by authorized community management personnel.

4. Third-Party Sharing

We do not sell, trade, or otherwise transfer your information to outside parties except to provide requested services. This may include sharing your unit number or contact with certified local vendors listed in our directory only upon your explicit request for a service quote.

5. Your Rights

You have the right to access, update, or delete the information we have on you. Residents can manage most of these details directly through the Resident Login portal or by contacting our Delhi office at info@devlokdwellings.in.